History

CI Foodservice, Inc was created as a for profit business in 1997 by Kristine Unkle in an effort to form a food-service and catering company to provide service in the Frederick Geographic area. Serving over 22 years in the hospitality industry, CI Foodservice has gained broad experience in all aspects of food service and has earned the respect of its many and varied clients.  Through innovative presentation and cutting-edge food concepts CI Foodservice has established a sizeable client base as is shown by the many repeat customers. Recognizing that Frederick and the adjoining areas were growing decided to operate in that area.

The company’s staff has over 65 years combined experience in the foodservice hospitality industry. The development of quality foodservice and premier catered events is the company heartbeat that is supported through strategic partnerships formed with the company’s vendors and suppliers.  In addition Catering Impressions provides added value to all service levels, enabling the company to provide the best and newest concepts in advance of most trends. Development and training of the staff is a fundamental part of the business and a critical to the success of the business.  This is accomplished using training sponsored by the national restaurant association, local health agencies and through a best practices policy.

Catering Impressions is a small, woman-owed company that provides clients with our own personal professional management team striving to meet 100% customer satisfaction.

Mission

Catering Impressions recognizes the importance clients place on food service operations as an integral part of the corporate environment as well as its effect on morale of its workforce.  Catering Impressions is therefore dedicated to provide one hundred percent customer satisfaction in all aspects of food service.  This standard of customer satisfaction shall be met through the following key company objectives:

1.    The company shall operate on the basis that the customer is always right.  If there is ever any question regarding this fundamental principle, the company staff shall initially provide the required service to the customer and initiate any required follow-up action through its chain of organizational command.

2.    The company shall always use the highest quality food products, using imaginative presentation at affordable and competitive rates.

3.    The company staff shall always act in a polite manner to its clients and present themselves as food service professionals, in neat, clean and functional attire suitable to the occasion.

4.    Catering Impressions assures its clients that the food service and management staff will be properly trained and technically competent for the assigned food service operation or catering function.

5.    In all aspects of food service and catering operations Catering Impressions shall strive to provide the same environment, quality of product and service as its clients.